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	<title>Comments on: Rescue Your Company with Great Customer Service</title>
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	<link>http://www.messaginglab.com/2009/08/rescue-your-company-with-great-customer-service/</link>
	<description>Karl Schmieder Markets Disruptive Technologies</description>
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		<title>By: Tony Wright</title>
		<link>http://www.messaginglab.com/2009/08/rescue-your-company-with-great-customer-service/comment-page-1/#comment-30</link>
		<dc:creator>Tony Wright</dc:creator>
		<pubDate>Tue, 11 Aug 2009 20:21:41 +0000</pubDate>
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		<description>Thanks for the blog post-- support is sometimes (often?) thankless and it&#039;s nice to get some kudos.  It&#039;s also nice to have great customers.  We&#039;re definitely blessed with a geekier-than-average customer base who generally understand that technology is an unruly beast in the best of times!

Thanks for your persistence and help tracking stuff down!</description>
		<content:encoded><![CDATA[<p>Thanks for the blog post&#8211; support is sometimes (often?) thankless and it&#8217;s nice to get some kudos.  It&#8217;s also nice to have great customers.  We&#8217;re definitely blessed with a geekier-than-average customer base who generally understand that technology is an unruly beast in the best of times!</p>
<p>Thanks for your persistence and help tracking stuff down!</p>
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